As of 2022 here is our cancellation and deposit policy.
Outside of Holidays we ask that you please call and cancel as soon as you know you will not need your reservation. We are extremely busy almost year round and those kennels can be filled if you don't need your spot. We require deposits to hold your spot for the public school spring break, Thanksgiving and Christmas/New Years holiday weeks.
Deposits are (but are subject to change): Public School Spring Break: Thanksgiving 2022: $50 per kennel. Deposit is non-refundable after November 4th Christmas & New Years 2022: $50 per kennel/per Holiday. If you are boarding over both Christmas and New years deposit will be $100 per kennel - Non-refundable deposit after 12/7. You have up until the 7th to get your deposit to us and confirm or modify your dates. Emails or Phone calls will be completed by 11/7/22.